Loan Servicing

900,000+ Loans Serviced · $275B+ Portfolio Value

DEVAL is licensed under NMLS #862539 and authorized to conduct loan servicing and debt collections in every state and territory. DEVAL is an approved Servicer with Freddie Mac, a Non-Supervised Automatic Lender and Loan Servicer with the U.S. Department of Veterans Affairs (VA), and a Nationwide Lender for the Single Family Housing Guaranteed Loan Program for the U.S. Department of Agriculture (USDA).

DEVAL offers a range of mortgage loan servicing options including loan modification, loss mitigation, debt collections, and assistance in foreclosure and bankruptcy procedures. Our management team concentrates on preserving the value of the loan, limiting losses, and reducing foreclosure actions on assets.

Experience Matters

Our servicing experts have worked at hundreds of financial institutions using some of the most complex servicing systems in the industry, with experience modifying and transitioning clients between systems. Loan servicing activities include all financial and non-financial actions necessary to service the loan portfolio in accordance with all applicable governing laws, departmental policies, procedures, and regulations.

Major loan servicing activities include:

• • • Acceptance of assignment and title review
    • Initial loan and escrow setup
    • Accounting functions
    • Payment collection according to the Fair Debt Collection
    • Practices Act
    • Payment disbursement
    • Annual re-certification
    • Foreclosure activities
    • Bankruptcy activities
    • Compliance monitoring
    • Enforcement monitoring
    • Preparation and recording of releases/satisfaction of mortgages

High End Loan Servicing Support

At the portfolio level, DEVAL has served as Master Servicer and Specialty Servicer, providing high-end loan servicing support to key clients nationwide. DEVAL has also provided asset preservation services and due diligence nationwide for clients at all levels.

DEVAL Loan Servicing Platform (DSP) — Tested Integration & Automation

DEVAL offers clients a proprietary, dynamic, and comprehensive servicing system providing integration and automation across a wide range of loan products. DSP is a real-time, fully integrated solution that automates all areas of loan servicing and reporting including loan boarding and maintenance, cash management and escrow administration, investor accounting, default management, compliance, electronic document management, and customer service.

This platform has been run in a production environment with hundreds of concurrent users and has been limit and load tested to over 1,000 users. Other production environments have included concurrent access and edits to over 200,000 records.

• Original application
• Approval and disbursement of funds
• Escrow processing
• Billing
• Payment processing
• Regulatory reporting
• Eventual payoff or sale to other investors